What is a Virtual Assistant?
  What are the benefits of using a VA?
  Who can benefit from using a VA?
  How is work received and returned?
  What guarantee does a VA offer?
  How do you bill me for work done?
   

 
What is a Virtual Assistant (VA)?
  • An independent contractor operating from an off site fully-equipped office
  • Provides administrative support and specialised business services by email, fax, phone, mail and courier
  • Helps individuals, small businesses and larger companies
  • Assists with one-off or ongoing projects

What are the benefits of using a VA?
  • Tax-deductible as a business expense
  • You only pay per project, therefore no annual/sick leave payments, insurance contributions, etc
  • Much cheaper than hiring a temp through an employment agency. You save almost 50% in costs and are guaranteed quality work and professionalism.
  • No extra office space or equipment needed
  • Can be available outside of normal office hours
  • Exploit time differences - e.g. if you are based in America, Australia or Asia, I can begin work on your documents whilst you are asleep!

Who can benefit from using a VA?
  • Small businesses - Concentrate on marketing and expanding your business instead of dealing with admin
  • Travelling businesspeople - Have a point of contact whilst you are away
  • Families - Valuable assistance with event planning such as weddings & personal websites
  • Non-profit organisations - Assistance with event organisation
  • Students - Help with typing up of your thesis

How is work received and returned?
  • All contracted work is received and returned via email, fax, phone, mail and courier
  • Arrangements can be made to meet for discussions and collection of assignments directly from companies within Cape Town city centre and southern suburbs.

What guarantee does a VA offer?
  • Virtual Admin guarantees that all work undertaken will be dealt with in a professional manner with customer satisfaction in mind, and will be delivered within the deadlines specified.
  • Virtual Admin guarantees strict confidentiality for all contracts.

How do you bill me for work done?
  • Once work has been completed, an electronic invoice will be sent to you detailing the costs of the project. Payment can then be made into our account within three to seven working days.
  • For on-going projects, a monthly fee can be negotiated which will be due for payment on the 25th of every month.

Virtual Admin: Leave the admin chores to us

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